I received an email from a supplier the other day, and it simply read as follows:
“Your company opened an account with us. For some reason there’s been no action on the account for the last three months. We are busy with a cleaning process and the account will be closed.”
Now, surely it does not take any effort for the customer to keep an account on their books, even if I only buy from them occasionally?
We often hear people say we must buy local, or support local business. Is this just a tactic these people use to get us to buy from them instead of their competition?
Sometimes yes, but let’s look at the underlying benefits.
Buying local really means supporting a local small business, and most often, a family-run business. Supporting these businesses means that the profits stays here, and gets spent here as well.
Non-local business are typically big chains with a branch in the area but their head office in a big city somewhere. Their profits are typically sent back to head office, where it is used or pocketed by the shareholders.
In our area new small businesses are one of the biggest single threats to survival of other small businesses. We are our own worst enemy.
I have seen the same thing repeat itself over and over again. It works as follows: Someone uses his hard earned talent and experience to set up a small business offering a highly skilled service. Once the idea has proved itself as a successful venture others sit up and take note. Then the copycats pop up and the industry is ruined for those that offer real craftsmanship.